Price Match Promise
We've been the online destination for smart gear at honest prices since 1994 — and we stand behind that. If you find an identical item for less, we'll match the price. Simple as that.
How it works
Email contact@hoovesandpaws.com — or just reply to any of our emails — with a link or screenshot of the lower price. A real person will verify it and apply the match, usually within one business day.
The fine print
- The item must be identical: same brand, model, size, and color.
- The item must be in stock and sold by an authorized U.S. retailer.
- The comparison price includes shipping and handling.
- Excludes auction sites, third-party marketplace sellers, clearance, liquidation, and going-out-of-business sales.
- One price match per item; price matches can't be combined with discount codes.
- Requests must be made before purchase or within 7 days of your order.
Happy Tails, Happy Trails — Hooves & Paws

